Pre & Post Arrival information

Plawsworth Hall Pre Arrival page

Emergency number 0191 3710251

Proximity of Public Transport

A bus stop is located 350 yards away from the properties on the A167. Buses to Durham arrive approximately every 15 minutes.
Buses to Newcastle and Chester-le-Street arrive every 11 minutes on the opposite side of the A167 outside the Red Lion Pub.
Durham Railway Station is 3 miles away and Chester-le-Street 2 miles.
Several Taxi firms operate in the area. Details and numbers are located in the information pack which is provided in your accommodation.

Office Hours and Key Collection

We are a family run business and do not operate a 24-hour office.

Reception is open from 9 am till 4 pm daily. If for some reason the office is unmanned when you arrive please ring the bell/intercom.

Check-in is from 3 pm. However, if your cottage or apartment is ready for you to occupy earlier we will happily give an early check-in. We cannot guarantee this service but will certainly try to accommodate your requirements if possible. Please supply your mobile number when booking and we will contact you directly for any early check-in availability.

If you are delayed for any reason and you expect to arrive after 5 pm please let us know so we can ensure a staff member is available to greet you (0191 3710251).

We will take you to your accommodation where the keys will be waiting.

Checkout Times

Checkout is at 10 am. In exceptional circumstances, we may be offered a later checkout but this is dependent on capacity and daily booking requirements on the day. Late checkout cannot be guaranteed.


High speed internet connections are available in all properties with password P14wsw0rth

Emergency Information

Out of Hours telephone number 0191 3711529
Doctors Surgery Sacriston 0191 3710232
University Hospital Of North Durham.
Tel: 0191 333 2333 Fax: 0191 333 2685.
Address: North Road, Durham, County Durham, DH1 5TW.

Online Shopping Delivery

Should you prefer to have an online supermarket food delivery to arrive on the day of your arrival please ask the delivery service to call at reception. We will happily unpack your delivery and transfer the contents to the fridge or freezer. We do ask that the delivery is timed from lunchtime onwards to ensure your accommodation is cleaned and ready for your arrival.

Welcome Packs

We provide teabags, coffee and milk sachets on arrival. Guests are required to provide any additional items. We have learned through experience that the Welcome Pack is a minefield given dietary requirements, allergies etc. There is also a lot of food waste associated with the products.
We have therefore taken the decision not to provide this service. The associated cost savings are being passed on to our guests via the nightly rate.
We have lots of supermarkets / convenience stores within a couple of miles.

Visitor Policy

Many of our guests are visiting friends and relatives in the area. Should you wish to invite them over for a get together and need extra crockery we will be pleased to provide this. We have no objection to guests staying overnight as long as the numbers do not exceed the occupancy rate of the cottage / apartment.

Outdoor Space

We pride ourselves on our extensive outdoor space which guests are free to enjoy. Should children wish to play ball games, a grassed paddock area is provided in front of the Farmhouse.

We ask guests to only play ball games in this area away from the proximity of accommodation and guest parking.

Picnic benches are situated around the site for our guests to enjoy.


We have apartments that are dog friendly, however, space is limited so please contact us for availability before booking. For the safety of other guests, we ask that dogs be kept on a lead in the vicinity of the accommodation and children’s play areas.

Proximity of Supermarkets and Restaurants

The Arnison Centre 1.5 miles away is home to Lidl, Sainsburys, Marks and Spencer and an array of fast food outlets. Should you wish to order a home delivery please inform us of the time of delivery. If for some reason your arrival is delayed we will accept the delivery at Reception and transfer it to your accommodation. Frozen and chilled goods will be unpacked and stored in the fridge / freezer.

The Cookaway provides over 130 recipe boxes featuring world cuisines. WWW.THECOOKAWAY.COM. Guests are offered 20% reduction using the code PLAWSWORTH20. Please use the Cookaway site contact page to activate the coupon when ordering. Should you wish to order a box to coincide with your stay please inform us of the delivery date and we will store it prior to your arrival.

The Red Lion Pub and Kitchen is within walking distance and offers guests 10% reduction on production of your key. The Red Lion provides traditional Pub Grub and pizzas. They also provide a takeout service.

The Church Mouse Chester Moor is 1 mile away and offers a wide range of family meals

Le Raj Indian Dining Room is 1.1 miles away and offers first class Indian food and also provides a takeaway service. This restaurant is extremely popular so booking is recommended.

The Chester Moor 1.1 miles away Pub Grub

Lumley Castle Hotel overlooking the County Cricket ground at Chester-le-Street. Upmarket and quirky hotel in 11th Century Castle.

Places to Visit
The County website contains a wealth of information on places to see and things to do in the county.
Durham Castle and Cathedral
Norman Cathedral and Castle, a world heritage site and the jewel of County Durham.

Durham Botanical Gardens
Set in 24 acres of woodland on the southern outskirts of Durham City

Bishop Auckland
The regeneration of a County Durham town. Visit Auckland Castle, The Spanish Gallery, Mining Art Gallery, Binchester Roman Fort and much more. A must for Art Lovers.

Beamish Museum
World famous open air museum depicting North East life from the 1820’s through 1950’s

Barnard Castle
Barnard Castle is a market town on the north bank of the River Tees, in County Durham, Northern England. The town is named after and built around a mediaeval castle ruin. The town’s Bowes Museum has an 18th-century Silver Swan automaton exhibit and paintings by Goya and El Greco

Famous for its sculpture of a British Tommy 11.01 WW1 Armistice Day. The sculpture is the work of a local artist and was bought by the people of Seaham and County Durham to commemorate the centenary of WW1.

Adventure Valley
The North East’s biggest adventure play park with six play zones, farmyard animals and activities for children of all ages is on your doorstep. 2 miles from Plawsworth Hall. A fun family day out


England’s northernmost county is famed for its beautiful deserted beaches, castles and stunning landscapes. Visiting this county couldn’t be easier from your base in Plawsworth. Visit Northumberlands website for inspiration